76 - Effective Customer Care
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Pat Wellington, is a popular international speaker and business consultant.
Her specialisms are customer care, business development, leadership, the management of change and team building.
Her particular expertise is to ensure that continuous improvements is incorporated into her programmes.
“Effective Customer Care” - can win, hold and develop customers. This book identifies major opportunities and is excellent in catalyst to make it happen - Business Executive.
This book is an essential guide to creating excellent customer services that will not only satisfy your customers and prompt orders, but also cement customers relationships and develop loyalty and thus increase profit.
Her specialisms are customer care, business development, leadership, the management of change and team building.
Her particular expertise is to ensure that continuous improvements is incorporated into her programmes.
“Effective Customer Care” - can win, hold and develop customers. This book identifies major opportunities and is excellent in catalyst to make it happen - Business Executive.
This book is an essential guide to creating excellent customer services that will not only satisfy your customers and prompt orders, but also cement customers relationships and develop loyalty and thus increase profit.